Parcels are generally shipped within 2 days of receipt of payment, subject to item availability.
In case of being out of stock, you will be informed of the estimated time of availability.
We work with several creators and designers, therefore the models presented are part of our general selection.
Items displayed as "available" are available for order immediately. It is possible to order them, pay for them, have them delivered or pick them up on-site, in the store.
Items displayed as available "for pre-order" or "on customer request", are not available in our stock. Therefore, the availability times must be checked before accepting your order definitively. We will communicate this information to you as soon as possible following your request.
Packages are shipped with a tracking number and a link to track the package online is communicated by email or SMS.
For more information, or special requests please contact us by formulating your request, we will try to find a solution.
Shipping costs include preparation and packaging costs as well as postage.
Transport costs depend on the nature of the product and the destination.
The package is shipped with insurance corresponding to the value of the contents with special care on fragile parties.
Box sizes are appropriate and your items are properly protected.